getitfixed@quickfix-it.com | 071 228 3599
getitfixed@quickfix-it.com | 071 228 3599
When it comes to IT it’s
QuickFix-IT
Affordable, reliable, and scalable IT solutions tailored to your business. We take the time to understand your unique needs, delivering solutions that are never too complex or too limited, just right for your business.
From rapid troubleshooting and secure infrastructure to long-term scalability, QuickFix-IT is more than a support vendor we're the tech ally driving your growth in the digital era.
What We Offer
Cloud & Hosting Services
Moving to the cloud is a strategic decision that requires careful planning. We assess your current environment, design the optimal cloud architecture and execute a migration plan that minimises disruption then manage your cloud environment ongoing for maximum performance and cost efficiency.
Cloud readiness assessment & planning
AWS, Azure & Google Cloud migrations
Hybrid cloud architecture design
Ongoing cloud management & cost optimisation
Take the hassle out of hosting your business applications, websites and databases. Our managed hosting service provides reliable, high-performance infrastructure with proactive management, security monitoring and guaranteed uptime so you can focus on your business, not your servers.
Website & application hosting
Database hosting & administration
99.9% uptime SLA guarantee
SSL management & security monitoring
From fast NVMe SAN arrays to scalable cloud object storage, we design and manage storage architectures that match your performance needs and budget. Our solutions grow with your data, ensuring you always have the right capacity at the right price.
SAN, NAS & cloud storage design
Storage performance tuning & tiering
Data archiving & lifecycle management
Capacity planning & growth forecasting
Infrastructure & Network Management
We configure and manage your internet gateways, routers and firewalls to ensure seamless, secure connectivity. Our team handles bandwidth optimisation, failover planning and traffic shaping so your internet never becomes a bottleneck.
Router & switch configuration and optimisation
Redundant internet failover setup
Bandwidth management & traffic prioritisation
Gateway security hardening
Round-the-clock visibility into your entire network means we catch and resolve issues before they turn into costly outages. Our monitoring platform tracks performance, uptime and anomalies in real time giving you peace of mind, day and night.
Real-time performance & uptime dashboards
Automated alert escalation
Latency and packet loss tracking
Monthly network health reports
We manage your physical and virtual servers end-to-end from initial setup and configuration to patching, performance tuning and capacity planning. Our proactive approach ensures your servers run efficiently and securely at all times.
Server installation, configuration & virtualisation
OS patching & software updates
Performance monitoring & capacity planning
Remote & on-site server administration
A single data loss event can cripple a business. We implement automated backup systems and tested disaster recovery plans so your critical data is always protected and recoverable whether from hardware failure, ransomware or human error.
Automated daily, weekly & incremental backups
Offsite & cloud-based backup storage
Disaster recovery planning & documentation
Regular backup testing & restore drills
We take the complexity out of managing your IT assets from procurement to disposal. Our lifecycle management service keeps your hardware inventory up to date, ensures devices are performing optimally, and plans for timely upgrades before equipment becomes a liability.
Hardware procurement & vendor management
Asset tracking & inventory management
End-of-life planning & secure disposal
Upgrade scheduling & budget forecasting
End-User Support
Our helpdesk is your team's first line of defense against IT disruption. Staffed by experienced technicians, we handle everything from password resets and software glitches to complex network faults with rapid response times and a first-call resolution focus.
Phone & email support channels
Ticketing system with SLA tracking
Priority escalation for critical issues
Dedicated account management
Most issues can be resolved instantly via our secure remote access tools, saving your team time and downtime. When hands-on work is needed, our engineers will come to you arriving promptly and equipped to fix the problem the first time.
Secure remote desktop & screen sharing
Scheduled and emergency on-site visits
Same-day response for critical faults
After-hours support available
We manage your entire fleet of laptops, desktops, tablets and mobile devices from a single, centralised platform. This ensures every device is secure, compliant and up to date reducing risk and making IT management effortless at scale.
MDM (Mobile Device Management) deployment
Remote wipe & device lock capability
Policy enforcement & compliance monitoring
Device provisioning & decommissioning
Outdated software is a leading cause of security breaches and productivity loss. We handle software deployment, licensing and patching across your organisation ensuring all applications are current, compatible and properly licensed without disrupting your team.
Centrally managed software deployment
OS and application patching
Software licence management & compliance
Technology is only as effective as the people using it. We provide hands-on training sessions and structured onboarding programmes that get new staff up and running quickly, and help existing employees make the most of your IT systems and tools.
New employee IT onboarding programmes
Microsoft 365 & productivity tool training
Cybersecurity awareness sessions
Custom training guides & documentation
Cybersecurity Services
Your first line of digital defence needs expert configuration and continuous management. We deploy, tune and maintain enterprise-grade firewalls and endpoint protection across your network, blocking threats before they can reach your systems or data.
Next-generation firewall deployment & tuning
Endpoint antivirus & EDR management
Intrusion detection & prevention (IDS/IPS)
Regular rule reviews & policy updates
When a threat gets through, speed is everything. Our security team monitors your environment around the clock, investigating alerts, isolating affected systems and executing incident response procedures to contain damage and restore normal operations swiftly.
24/7 security event monitoring & analysis
Rapid incident containment & remediation
Forensic investigation & root cause analysis
Post-incident reporting & hardening advice
Over 90% of cyberattacks start with a phishing email. We implement advanced email filtering, anti-spoofing protocols and user awareness training to dramatically reduce the risk of successful phishing, business email compromise and malware delivery through your inbox.
Advanced spam & phishing filtering
DMARC, DKIM & SPF configuration
Simulated phishing attack training
Email encryption & data loss prevention
Regulatory compliance is no longer optional and getting it wrong can be costly. We help your business meet IT-related compliance requirements, conducting gap assessments, implementing controls and providing documentation to demonstrate your security posture to auditors and stakeholders.
IT compliance gap assessments
Policy & procedure documentation
Audit preparation & evidence gathering
Ongoing compliance monitoring
Business Applications & Productivity
We handle the complete lifecycle of your Microsoft 365 or Google Workspace environment from initial tenant setup and user provisioning to security configuration, licence management and ongoing administration. Your team gets a fully optimised, secure productivity platform without the IT overhead.
Tenant setup, migration & user provisioning
Exchange Online & Gmail administration
Teams & Meet configuration & governance
Licence optimisation & cost management
ERP and CRM systems are the operational heart of many businesses. We provide technical support, integration management and performance optimization for your ERP and CRM platforms ensuring they're always available, integrated with your other systems and delivering the insights your team needs.
ERP/CRM implementation & configuration
System integration & API management
Performance tuning & database optimisation
User support, training & issue resolution
Modern teams rely on collaboration platforms to stay connected and productive. We deploy, integrate and manage Microsoft Teams, Slack, Zoom and other collaboration tools ensuring they work seamlessly with your existing systems and that your team is trained to use them effectively.
Platform deployment & user onboarding
Meeting room hardware integration
Cross-platform integration & automation
Governance policies & data retention setup
Advanced Services & Consulting
Technology decisions made today shape your business for years to come. Our experienced consultants work alongside your leadership team to develop a clear IT strategy and technology roadmap aligning your IT investments with your business goals and ensuring you stay ahead of the curve, not behind it.
Technology roadmap development
IT budget planning & investment advice
Digital transformation strategy
Vendor evaluation & selection
Every business faces unexpected disruptions from power outages and cyber incidents to natural disasters. We help you build and test a robust business continuity plan that ensures your critical systems and operations can recover quickly, minimising financial loss and reputational damage when the unexpected happens.
Business impact analysis (BIA)
Recovery time & recovery point objectives
Continuity plan documentation & testing
Tabletop exercises & failover drills
Modern businesses need communications that work anywhere, on any device. We design and deploy VoIP phone systems and unified communications platforms that bring together voice, video, messaging and collaboration reducing your phone costs while dramatically improving how your team connects with each other and your customers.
VoIP system design, supply & installation
Microsoft Teams Phone & direct routing
Call centre & IVR configuration
Number porting & carrier management
Need Extra Hands or Specialized Expertise?
Our IT Staff Augmentation services let you bring in the right talent exactly when you need it, without the overhead of full-time hiring. Click to Learn More
When it comes to IT it’s
QuickFix-IT
Key Managed IT Services
Your Trusted IT Partner
Network Management
Cybersecurity
Cloud Services
Helpdesk Support
Business Apps
Consulting
Contact
Location
No. 8 Intitum Road,
Dehiwala
Sri Lanka
Phone
+94 71 228 3599
getitfixed@quickfix-it.com