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getitfixed@quickfix-it.com | 071 228 3599

When it comes to IT it’s 

QuickFix-IT

Affordable, reliable, and scalable IT solutions tailored to your business. We take the time to understand your unique needs, delivering solutions that are never too complex or too limited, just right for your business. 

From rapid troubleshooting and secure infrastructure to long-term scalability, QuickFix-IT is more than a support vendor we're the tech ally driving your growth in the digital era.

What We Offer

Cloud & Hosting Services

Cloud Management & Migration

Moving to the cloud is a strategic decision that requires careful planning. We assess your current environment, design the optimal cloud architecture and execute a migration plan that minimises disruption then manage your cloud environment ongoing for maximum performance and cost efficiency.

  • Cloud readiness assessment & planning

  • AWS, Azure & Google Cloud migrations

  • Hybrid cloud architecture design

  • Ongoing cloud management & cost optimisation

Managed Hosting

Take the hassle out of hosting your business applications, websites and databases. Our managed hosting service provides reliable, high-performance infrastructure with proactive management, security monitoring and guaranteed uptime so you can focus on your business, not your servers.

  • Website & application hosting

  • Database hosting & administration

  • 99.9% uptime SLA guarantee

  • SSL management & security monitoring

Storage Solutions

From fast NVMe SAN arrays to scalable cloud object storage, we design and manage storage architectures that match your performance needs and budget. Our solutions grow with your data, ensuring you always have the right capacity at the right price.

  • SAN, NAS & cloud storage design

  • Storage performance tuning & tiering

  • Data archiving & lifecycle management

  • Capacity planning & growth forecasting

Infrastructure & Network Management

Internet Management & Gateway Solutions 

We configure and manage your internet gateways, routers and firewalls to ensure seamless, secure connectivity. Our team handles bandwidth optimisation, failover planning and traffic shaping so your internet never becomes a bottleneck.

  • Router & switch configuration and optimisation

  • Redundant internet failover setup

  • Bandwidth management & traffic prioritisation

  • Gateway security hardening

24/7 Network Monitoring

Round-the-clock visibility into your entire network means we catch and resolve issues before they turn into costly outages. Our monitoring platform tracks performance, uptime and anomalies in real time giving you peace of mind, day and night.

  • Real-time performance & uptime dashboards

  • Automated alert escalation

  • Latency and packet loss tracking

  • Monthly network health reports

Server Management

We manage your physical and virtual servers end-to-end from initial setup and configuration to patching, performance tuning and capacity planning. Our proactive approach ensures your servers run efficiently and securely at all times.

  • Server installation, configuration & virtualisation

  • OS patching & software updates

  • Performance monitoring & capacity planning

  • Remote & on-site server administration

Data Backup & Disaster Recovery

A single data loss event can cripple a business. We implement automated backup systems and tested disaster recovery plans so your critical data is always protected and recoverable whether from hardware failure, ransomware or human error.

  • Automated daily, weekly & incremental backups

  • Offsite & cloud-based backup storage

  • Disaster recovery planning & documentation

  • Regular backup testing & restore drills

Hardware Lifecycle Management

We take the complexity out of managing your IT assets from procurement to disposal. Our lifecycle management service keeps your hardware inventory up to date, ensures devices are performing optimally, and plans for timely upgrades before equipment becomes a liability.

  • Hardware procurement & vendor management

  • Asset tracking & inventory management

  • End-of-life planning & secure disposal

  • Upgrade scheduling & budget forecasting

End-User Support

Helpdesk & Technical Support 

Our helpdesk is your team's first line of defense against IT disruption. Staffed by experienced technicians, we handle everything from password resets and software glitches to complex network faults with rapid response times and a first-call resolution focus.

  • Phone & email support channels

  • Ticketing system with SLA tracking

  • Priority escalation for critical issues

  • Dedicated account management

Remote Support & On-Site Visits

Most issues can be resolved instantly via our secure remote access tools, saving your team time and downtime. When hands-on work is needed, our engineers will come to you arriving promptly and equipped to fix the problem the first time.

  • Secure remote desktop & screen sharing

  • Scheduled and emergency on-site visits

  • Same-day response for critical faults

  • After-hours support available

Device Management

We manage your entire fleet of laptops, desktops, tablets and mobile devices from a single, centralised platform. This ensures every device is secure, compliant and up to date reducing risk and making IT management effortless at scale.

  • MDM (Mobile Device Management) deployment

  • Remote wipe & device lock capability

  • Policy enforcement & compliance monitoring

  • Device provisioning & decommissioning

Software Installation & Updates

Outdated software is a leading cause of security breaches and productivity loss. We handle software deployment, licensing and patching across your organisation ensuring all applications are current, compatible and properly licensed without disrupting your team.

  • Centrally managed software deployment

  • OS and application patching

  • Software licence management & compliance

User Training & Onboarding

Technology is only as effective as the people using it. We provide hands-on training sessions and structured onboarding programmes that get new staff up and running quickly, and help existing employees make the most of your IT systems and tools.

  • New employee IT onboarding programmes

  • Microsoft 365 & productivity tool training

  • Cybersecurity awareness sessions

  • Custom training guides & documentation

Cybersecurity Services

Firewall & Antivirus Management

Your first line of digital defence needs expert configuration and continuous management. We deploy, tune and maintain enterprise-grade firewalls and endpoint protection across your network, blocking threats before they can reach your systems or data.

  • Next-generation firewall deployment & tuning

  • Endpoint antivirus & EDR management

  • Intrusion detection & prevention (IDS/IPS)

  • Regular rule reviews & policy updates

Threat Detection & Response

When a threat gets through, speed is everything. Our security team monitors your environment around the clock, investigating alerts, isolating affected systems and executing incident response procedures to contain damage and restore normal operations swiftly.

  • 24/7 security event monitoring & analysis

  • Rapid incident containment & remediation

  • Forensic investigation & root cause analysis

  • Post-incident reporting & hardening advice

Email Security & Anti-Phishing

Over 90% of cyberattacks start with a phishing email. We implement advanced email filtering, anti-spoofing protocols and user awareness training to dramatically reduce the risk of successful phishing, business email compromise and malware delivery through your inbox.

  • Advanced spam & phishing filtering

  • DMARC, DKIM & SPF configuration

  • Simulated phishing attack training

  • Email encryption & data loss prevention

Compliance Support

Regulatory compliance is no longer optional and getting it wrong can be costly. We help your business meet IT-related compliance requirements, conducting gap assessments, implementing controls and providing documentation to demonstrate your security posture to auditors and stakeholders.

  • IT compliance gap assessments

  • Policy & procedure documentation

  • Audit preparation & evidence gathering

  • Ongoing compliance monitoring

Business Applications & Productivity

Microsoft 365 / Google Workspace Management

We handle the complete lifecycle of your Microsoft 365 or Google Workspace environment from initial tenant setup and user provisioning to security configuration, licence management and ongoing administration. Your team gets a fully optimised, secure productivity platform without the IT overhead.

  • Tenant setup, migration & user provisioning

  • Exchange Online & Gmail administration

  • Teams & Meet configuration & governance

  • Licence optimisation & cost management

ERP & CRM System Support

ERP and CRM systems are the operational heart of many businesses. We provide technical support, integration management and performance optimization for your ERP and CRM platforms ensuring they're always available, integrated with your other systems and delivering the insights your team needs.

  • ERP/CRM implementation & configuration

  • System integration & API management

  • Performance tuning & database optimisation

  • User support, training & issue resolution

Collaboration Tools

Modern teams rely on collaboration platforms to stay connected and productive. We deploy, integrate and manage Microsoft Teams, Slack, Zoom and other collaboration tools ensuring they work seamlessly with your existing systems and that your team is trained to use them effectively.

  • Platform deployment & user onboarding

  • Meeting room hardware integration

  • Cross-platform integration & automation

  • Governance policies & data retention setup

Advanced Services & Consulting

IT Strategy Consulting

Technology decisions made today shape your business for years to come. Our experienced consultants work alongside your leadership team to develop a clear IT strategy and technology roadmap aligning your IT investments with your business goals and ensuring you stay ahead of the curve, not behind it.

  • Technology roadmap development

  • IT budget planning & investment advice

  • Digital transformation strategy

  • Vendor evaluation & selection

Business Continuity Planning

Every business faces unexpected disruptions from power outages and cyber incidents to natural disasters. We help you build and test a robust business continuity plan that ensures your critical systems and operations can recover quickly, minimising financial loss and reputational damage when the unexpected happens.

  • Business impact analysis (BIA)

  • Recovery time & recovery point objectives

  • Continuity plan documentation & testing

  • Tabletop exercises & failover drills

Unified Communications

Modern businesses need communications that work anywhere, on any device. We design and deploy VoIP phone systems and unified communications platforms that bring together voice, video, messaging and collaboration reducing your phone costs while dramatically improving how your team connects with each other and your customers.

  • VoIP system design, supply & installation

  • Microsoft Teams Phone & direct routing

  • Call centre & IVR configuration

  • Number porting & carrier management

Need Extra Hands or Specialized Expertise? 

Our IT Staff Augmentation services let you bring in the right talent exactly when you need it, without the overhead of full-time hiring. Click to Learn More

When it comes to IT it’s 

QuickFix-IT

Affordable, reliable, and scalable IT solutions for businesses of all sizes. We empower growth with future-ready services that blend cost efficiency and uncompromising quality.

Key Managed IT Services

Your Trusted IT Partner

  • Network Management

  • Cybersecurity

  • Cloud Services

  • Helpdesk Support

  • Business Apps

  • Consulting

Contact

Location

No. 8 Intitum Road, 

Dehiwala

Sri Lanka

Phone

+94 71 228 3599

Mail

getitfixed@quickfix-it.com

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